
FAQ
Check out the most frequently asked questions here. If you still need help, please contact us at contact@bb-shoes.com .
FAQ
Frequently Asked Questions
What types of baby shoes do you offer?
We offer a selection of non-slip shoes for babies, designed to provide comfort and safety during their first steps. Our products are distinguished by their breathable design and ease of putting on.
How do I choose the right size of shoes for my baby?
To choose the right size, we recommend measuring your baby's foot and consulting our size guide available on our website. Be sure to take your child's growth into account when making your choice.
What materials are used in our shoes?
Our shoes are made of high-quality, breathable and durable materials, ensuring the comfort and safety of your baby. We are committed to using non-toxic and environmentally friendly materials.
What is your return policy?
We operate a 14-day return policy. To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please see our return policy for full details.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number. This number will be active within 24 hours of shipment, allowing you to track the status of your delivery.
What are the delivery times for your products?
Delivery times vary by country. Delivery times are typically 5-10 days. Please note that a 48-hour shipping time is required for each order.
Do you offer exchanges?
We do not offer direct exchanges. The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for a new item.
How can I return a product if I am not satisfied?
At BB SHOES we offer an easy returns policy. If you are not completely satisfied with your purchase, you can return the product to us within 14 days of delivery, provided that it is in perfect condition and in its original packaging. Contact our customer service to initiate the procedure.
How to contact your customer service?
Our customer service is available 7 days a week to answer all your questions and assist you in your purchases. You can contact us by email, telephone, or via our contact form on the site. We make it a point of honor to respond quickly to all your requests.
The soft baby shoe for first steps

The BB Shoes - The perfect baby shoe for their first steps!

Baby Shoes
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